Pet Urine Smell Removal in Richmond

Urine goes deeper than the carpet, into the pad and the floor below. We find all of it, and we guarantee the odor is gone. See why it is so hard to get out, and what it costs.

Why pet urine is so hard to get out

Chem-Dry of Richmond and Williamsburg performs a Professional Urine Removal Treatment, and we guarantee permanent odor removal. Before we get to price, here is why urine takes a professional.

It goes deeper than the carpet

Urine soaks through the carpet fibers into the pad, and in many cases through the pad into the subfloor. Cleaning the top of the carpet never reaches it.

It comes back on humid days

When urine dries it leaves behind microscopic salts and crystals. They react to the daily changes in humidity in your home, and the odor becomes airborne again, so the smell is stronger on humid days and vacuuming can stir it up. Those deposits can stay smelly and unhealthy for 5 to 7 years.

It is a health problem, not just a smell

Urine quickly becomes a breeding ground for bacteria, wherever it lands. It is the same reason we all wash our hands right after using the bathroom.

We find all of it before we treat it

We go room to room with an ultraviolet light, a moisture meter and our nose, and work out how much urine is in the carpet, the pad and the subfloor.

Our first question for you: what concerns your family most, the odor, the stains, or breathing the unhealthy air from urine trapped in your home? From there, the amount of urine, the age and condition of the carpet, what it would cost to replace, and how much your family can live with all shape what we recommend.

What pet urine removal costs

Everyone asks how much it will be, so here it is. In most homes it is $100 a room.

$100 a room
Urine odor removal, guaranteed

One carpeted room treated with P.U.R.T.®, our Professional Urine Removal Treatment. That covers a lot of accidents in one room:

Your petCovered in one room
Cats, and small dogs up to 20 poundsUp to 25 spots
Medium dogs, 20 to 60 poundsUp to 15 spots
Large dogs, over 60 poundsUp to 10 spots
$200 a room
When a room has more than that

Two dogs and a cat sharing one favorite corner, or a pet that has used the same room for a long time, can leave more than the guide covers. That room is $200, so we can still guarantee the result. It does not happen often, but it does.

Our technician shows you the spots with a UV light before we start, so you know which price applies before any work begins.

Part of a Pick 5? A pet room counts as one of your five items, and a room with more than the guide covers counts as two.

We are experts at cleaning pet accidents, including

  • Pet urine stains
  • Pet odor removal
  • Carpets and upholstery
  • High traffic areas
  • Stubborn stains
  • Pet vomit and feces stains

Frequently asked questions

How much does pet urine removal cost?

$100 a room, and the odor removal is guaranteed. That covers up to 25 spots from a cat or small dog, 15 from a medium dog, or 10 from a large dog in one room. If a room has more than that, it is $200. See the full guide.

Can Chem-Dry handle pet smells from multiple accidents, or is it just for small spots?

Yes, our treatment works even on severe pet odor problems from many accidents. Our technicians inspect the affected areas and build a cleaning plan around what they find.

How long does it take to get rid of pet odors?

It depends on how much urine there is. Most treatments are done within a few hours, but heavily affected areas can take longer to treat and dry.

Is P.U.R.T.® a good choice for homes with kids and pets?

Yes. P.U.R.T.® contains no harsh chemicals, so it is a gentle, effective option for your home. Keep pets and children off treated areas until the carpet is fully dry.

Do you treat pet odors on couches and rugs, or only carpet?

We treat pet odors in carpet, area rugs and upholstered furniture, and we adjust the method to the material so the odor comes out without damage.

Do I need to do anything to prepare my house before you come?

Clear the areas we are cleaning of small items on the floor, and tell the technician about every problem spot you know of so nothing is missed.

Ready to get rid of the smell for good?

Book online, or call us and we will talk it through.

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